FREQUENTLY ASKED QUESTIONS

about jaundice and biliblankets

what does a biliblanket do?

biliblanket is a portable phototherapy device for the treatment of neonatal jaundice (hyperbilirubinemia). BiliBlanket is a trademark of General Electric’s Datex-Ohmeda subsidiary, but its name has become the generic, colloquial term for a range of similar products and the term used in the medical professions.

Are biliblankets safe?

The BiliBlanket system is safe to use 24 hours a day for as long as necessary.  Please consult with your baby’s pediatrician for a plan of care.

how do you use phototherapy?

Phototherapy is treatment with a special type of light (not sunlight). It’s sometimes used to treat newborn jaundice by lowering the bilirubin levels in your baby’s blood through a process called photo-oxidation. For more information, see newborn jaundice treatment:

https://www.nhs.uk › conditions › jaundice-newborn › treatment

how long does it take for phototherapy to work?

It is important that your baby remains under phototherapy lights for as much time as possible each day. When on a biliblanket, your baby can remain on the biliblanket while feeding. Jaundice often takes about two weeks to disappear.

about the ordering process and our company

DO YOU HAVE CUSTOMER SERVICE?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

 

DO YOU SHIP OVERSEES AND TO P.O. BOXES?

No.  BiliBlankets are ordered by your pediatrician and are needed “today.”

 

WHY DO YOU TAKE A "HOLD" ON MY CREDIT CARD?

Unfortunately, we have to take precautions due to the cost of the equipment you will be provided with.  In the event that there is damage to the machine, we will charge the full hold amount, plus daily rental fee.

 

How Do I place an order?

confirm availability

Call (855) 255-2425 to confirm availability by phone.  Even if our website shows we have available units, they do go fast, and inventory updates may be delayed.

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Fill out our order form & upload your prescription

This is typically done by your Pediatrician, Pediatric Nurse, or other care providers.  Click below to fill out our order form and upload your prescription.  If you have any questions or issues with the form, please let us know.

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wrap it up and receive your biliblanket!

Once the order form has been filled out, parents will go to Parents Corner to complete the Therapy Consent Form and Rental Agreement.  Once the form has been signed and payment has been made, delivery or pick-up method will be arranged.

GET IN TOUCH

If you have any questions or need more information, please contact us with any manner below.

Please call, fax, email, text or use WhatsApp to reach us!

+1 (855) 255-2454

+1 (832) 234-9443

info@biliblanketrental.com